Warranties are provided by the manufacturer of a product and not by Aventura Mattress. Aventura Mattress is not responsible or liable for any manufacturer warranty, claim, or guarantee on any of the products it sells.
Special or custom orders are items that is not a part of Aventura Mattresses regular inventory.
A special or custom order is placed at the request of a customer based on the customer’s specifications. These include but at not limited to: California-King, adjustable powerbases or beds, split-queen, twin-extra-long, full extra long, all furniture and custom mattress sizes. Special or custom orders are placed with the manufacturer immediately and cannot be cancelled. No Refunds will be honored once an order is placed with a manufacturer regardless of any delay in shipping or delivery.
There are no comfort exchanges on special or custom orders. Special and custom order sales are final and accepted in “as-is” condition.
We do not give any credits or refunds on foundations or box springs. We do not service any warranties on foundations or box springs. All foundation and box spring sales are final.
Aventura Mattress does not stock any furniture items; therefore all furniture sales are considered special orders and will not be exchanged for refund or credit. All furniture sales are final. All furniture items carry no warranty and are as-is sales.