All products must be inspected prior to leaving our showroom or warehouse. Once a customer leaves our showroom or warehouse, the customer has accepted the product to be to his or her satisfaction. Any loss or damage to the product once the product is released to the customer is the responsibility of the customer. Aventura Mattress will not assist in placing and securing merchandise on a customer’s vehicle. Aventura Mattress is not responsible for any loss or damage during a customer’s transportation of the product and the customer, in accepting this agreement, agrees to hold Aventura Mattress harmless for any such loss or damage.